Three levels, by recovery need.
How far you need to recover decides how much the deposit should hold. SaaS escrow comes in three levels, from a buildable code drop to a fully running service.
Match the level to the recovery.
The three SaaS escrow tiers side by side. Each level holds more and recovers further, so you can pick the one your continuity requirement justifies.
Each level can be verified to the depth your risk calls for. See verification options →
Each level, up close.
What each level actually holds, in plain terms, so you can see which one meets your recovery need.
Source & build instructions.
The baseline, for when your team could deploy the application in-house from the code and the build docs.
A deployable bundle.
Source plus deployment configuration and infrastructure-as-code, so it is ready to stand up, not just compile.
A running service.
Adds database and runtime state, kept current, for when the service itself has to come back, not just build.
Running service that has to stay live? See cloud continuity → · Or the head of the topic: SaaS escrow →
Verified at any level.
A deposit you have never tested is a promise, not a guarantee. Each level can be checked, and you choose how far while a problem is still fixable.
Match the level to your risk. Verification is not automatic on every deposit; the top of the ladder is never standard or included by default. See verification options →
Two vaults. One in a granite mountain.
Deposits are held in two physical, US-based vaults, one inside a granite mountain, monitored around the clock. The provider has to satisfy the people who approve the deal, and EscrowTech is the one their legal teams already recognize.
SaaS escrow levels, answered.
The questions buyers ask most often when choosing a level.
What are the levels of SaaS escrow?
SaaS escrow comes in three levels, set by how far you need to recover. Level 1 holds source code and build instructions. Level 2 adds deployment configuration and infrastructure-as-code. Level 3 adds database and runtime state, kept current, so the running service itself can come back.
What is Level 1 SaaS escrow?
Level 1 holds source code and build instructions. It is the baseline, for when your team could deploy the application in-house from the code. Any level can be verified to the depth your risk calls for.
What is Level 2 SaaS escrow?
Level 2 holds the source code plus deployment configuration and infrastructure-as-code, so the deposit is ready to stand up, not just compile. It suits teams that want a deployable bundle rather than a code drop.
What is Level 3 SaaS escrow?
Level 3 adds database and runtime state, kept current, on top of the deployable bundle. It is for when the service itself has to come back online, not just build, so continuity is the goal.
Which SaaS escrow level do I need?
Match the level to how far you need to recover. If your team can deploy from code, Level 1 may be enough. If you need it ready to stand up, choose Level 2. If the service has to be running, choose Level 3.
Can each SaaS escrow level be verified?
Yes, to the depth your risk calls for. Verification is a menu of options, from a file listing to a continuity review, not an automatic step. The top of the ladder is never standard or included by default.
Can I move up a level later?
Yes. Many customers start at one level and add more of the running environment as the service becomes more critical. The escrow agreement is updated and the deposit scope grows with it.
How does SaaS escrow pricing differ by level?
Higher levels hold more and keep more of it current, so they cost more. Pricing starts at a base figure and is custom-priced to the level and how far you verify. See pricing for the starting figure.
Priced to your risk, no surprises.
You shouldn't have to guess what this costs. SaaS escrow starts at $1,595 a year, and higher levels hold more and cost more, so you know what you are committing to before you begin. See pricing →
Make it safe to depend on.
Tell us what recovery looks like for you. We'll recommend the right SaaS escrow level.
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