Just some of the companies that use EscrowTech's services

Our Customers
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Our Customers
Our Customers
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Our Customers

What EscrowTech customers have to say

Mar 22
Consistently excellent service and prices for over 13 years
When we first needed software escrow in 2003, we were a new company of less than 5 people, and we had been asked for it by a prospective customer. They were a County government... read more

Todd S.
Feb 17
Good product
Provides service exactly as expected. Interface is reasonable, no problems accessing or managing items.

Mark
Mar 16
Reasonably priced
We have worked with Iron Mountain and NCC Group in the past. EscrowTech provides a better service at a more reasonable price. Their contracts are simple and easy to use. Code can be uploaded online.

Robert
Mar 16
Keep up the good work
We have stored our code with EscrowTech for the last couple years. They are always professional and quick to resolve any issue that may come up.

Sam
Mar 15
EscrowTech is amazing
We went to EscrowTech with a unique situation that required a very customized escrow agreement after being told by several escrow agents that they couldn't provide that service... read more

Jill
Mar 14
Easy to work with
I've worked with several escrow companies in the past and EscrowTech made what was a normally complex process easy.

Tricia
Mar 14
Great service
We have been using EscrowTech for years. Professional staff and always willing to help.

Dan
Mar 14
Seamless process and very reliable.
They are very easy to deal with. They provide status reports on a timely basis. They also have templates for contracts with our customer which was a huge help.

Vincent Candela
Mar 21
Very easy and patient
Top notch to deal with and great communication

Michael
Mar 14
Easy
Easy to manage source code using upload tools.

D Middleton
Feb 24
Solid
Solid experience. Good company to work with. Good price.

Ken
Feb 23
Professional, Valuable and Friendly
We have been client's of EscrowTech for some time and store our code escrow for our products with them. The system is easy to use, the staff is professional... read more

CCS
Feb 23
Easy to do business with!
The process was simple, staff very helpful and knowledgeable!

Paul E. Szemplinski, CEO CAPSYS Technologies.
Feb 17
Great Overall Experience
Quick to respond, and easy to work with.

Jeff
Feb 17
EscrowTech is very easy to work with
Have had products in escrow with EscrowTech since 2013 and everything has gone smoothly. Updates to escrow can be done online. Contracts are straightforward. Prices are reasonable... read more

Chuck Krutsinger
Feb 17
A bit daunting for first time users but with very friendly people to help.
Efficient service at a fair price. Flexible procedures and helpful people to guide you through the process.

Gary
Feb 16
Benign neglect on our part
We do not interact with EscrowTech regularly. It is being used as an insurance policy should the developer of our custom software go out of business. There is no friction... read more

Carl
Feb 16
Great Experience
Very easy to work with, good experience overall

Jessica
Feb 16
Excellent service so far
We have had several experiences with escrow companies and we think we have a wonderful partner in EscrowTech.

Anthony

Reviews genuinely collected and verified by TrustPilot

How does a software escrow and source code escrow work?

1) Set the terms of the Software Escrow

During the initial setup of a software escrow key aspects of the agreement need to be discussed and agreed upon. When should the escrow materials be released? What can the licensee do with the escrow materials once they are released? How often will the materials be updated? What testing should be conducted on the materials?

Download a sample agreement

2) Delivery of source code and other materials

After the software escrow is setup, the escrow materials should be promptly delivered to EscrowTech. These materials should contain, but are not limited to: source code, documentation and any other important materials required to get the software running in the event of a release. Here is our suggested list of escrow materials.

Upon receiving the escrow materials EscrowTech will perform a Standard Verification to increase the protection a software escrow provides.

Standard Verification

3) Source code and other materials are securely held awaiting release conditions to occur

Once EscrowTech has recieved the source code and other materials, we will store it safely in our secure escrow vaults awaiting a mutually agreed upon release condition to occur. These release conditions are often bankruptcy or failure to maintain the software.

Sample Release Conditions

4) Continuous updates to the escrow

As new versions of the software are developed corresponding updates to the escrow occur.

EscrowTech makes this process as easy as possible with our online escrow management application.

Online Escrow Management

5) A release condition occurs and the escrow materials are released to the licensee

A release condition such as the software vendor's bankruptcy has occured and now the licensee needs the source code to continue using the critical peice of software.

EscrowTech will promptly release the materials to the licensee following the terms agreed upon in the escrow agreement.

If a software license terminates without a release condition occurring then the materials can either be returned to the software vendor or destroyed depending on the software vendor's wishes.

Doing Software Escrows Right Whitepaper

Learn about the problems and solutions that exist with software escrows

Download Whitepaper

Why does a software escrow and source code escrow matter?

When negotiating a software license at one point a prudent licensee will ask, "What happens if the software vendor goes out of business?" What usually follows is a request to access the source code and any other critical materials used to maintain the software.

From the software vendor's perspective, giving the licensee access to the source code and other confidential materials is a risk to its business. How does the software vendor know the licensee will keep the source code safe and secret and will not prematurely use it? What if dozens of licensees demand the source code?

From the licensee's perspective, not having access to the source code and other materials needed to maintain and update the software is a risk to its business. How will the licensee continue to use and maintain software, it heavily depends on, if the software vendor goes out of business, fails to meet its obligations or any other number of unforeseen events?

Benefits - Software Vendor

  • Smoother negotiations
  • Establishes confidence by addressing the concerns of the prospective licensees (those concerns may be unspoken)
  • Safe storage of source code and other materials with one company instead of scattered across multiple customers

Benefits - Licensee

  • The ability and legal right to maintain, update and enhance mission critical software
  • Reduced chance of significant interruption of, or damage to, its business
  • Eliminate concerns regarding the software vendor's capabilities
  • Business continuity

Doing Software Escrows Right Whitepaper

Learn about the problems and solutions that exist with software escrows

Download Whitepaper

Why EscrowTech

See why over half of the Fortune 500 trust us

25 Years of Experience

For nearly a quarter of a century EscrowTech has helped thousands of customers all over the world with their software escrow needs.

Flexible Agreements

When our standard agreements don't fit your unique situation, our in-house counsel can work with your attorney to customize them.

Convenient and Fast Setup

Is the software escrow clause holding up your software license agreement? If so, EscrowTech can help you quickly set up an escrow in as little as one day.

Superior Technical Expertise

We employ our own internal developers allowing for a higher level of specialized technical capability.

Online Escrow Management

Upload source code, view account documents, pay bills and more all from the convenience of your web browser.

Safe, Secure and State of the Art Escrow Vaults

For nearly a quarter of a century escrowtech has securely stored over half of the fortune 500's materials at our two secure escrow vaults.

Two Site Physical Storage

Source code is securely stored at two separate physical locations. This approach ensures that your source code is never lost and is always available in the event of a release.

Fees Locked for 3 Years Read More

Predictable, fair and no unpleasant surprises.



synchronizes with code repositories

synchronized

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How can we help you?

Have one of our experience escrow specialists answer your questions.

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Testimonials

What Customers Say



Thanks EscrowTech for over eight years of outstanding service. You have always been willing to go the extra mile for all the parties, but always keep the legal rights of the parties protected. EscrowTech has taken a software requirement which sometimes can be painful and made it a simple process. Keep up the good work.

client testimonial logo
Attorney
Itron, Inc.

Our experience of EscrowTech over the past 12 years has been a one of complete satisfaction. They are competent, affordable, responsive, and treat you personally in a professional and caring manner. They continue to make it easier to update registration materials, and follow up quickly with our clients whenever a new deposit is uploaded. A great, reliable experience.

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President
Lyons Information Systems, Inc.

Thanks for all the help. I appreciate how easy and accommodating it was to set up our escrow agreement. I look forward to future business

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Attorney
Sigmaxim, Inc.

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